Amazon offers a reimbursement service for small retailers with damaged inventory while in an Amazon warehouse. The service is available for items fulfilled by Amazon (FBA). To be eligible for the reimbursement, the retailer must submit a claim within 90 days of the item being received by Amazon. The claim must include the order number, ASIN, and quantity of the damaged items. If the claim is approved, Amazon will refund the cost of the damages to the retailer. Amazon does not reimburse for shipping costs.
What to look for in third-party businesses that provide reimbursement services from Amazon for small retailers?
As an Amazon seller, consider using a third-party reimbursement service to help you recover lost or damaged merchandise. Here are some things to look for when choosing a provider for Amazon reimbursement service.
- Make sure the company is familiar with Amazon’s policies and procedures. They should be able to help you navigate the claims process and get the reimbursements you’re entitled to.
- Check out the company’s customer service. You should be able to reach them easily by phone or email, and they should be responsive to your inquiries.
- Consider the fees the company charges. Choose a company that charges reasonable fees, and you feel confident will work hard to get you the reimbursement you deserve.
How should retailers approach the subject of Amazon warehouse damaged inventory?
Amazon warehouse damaged inventory refers to damaged products that are in Amazon’s possession. This can include items that are damaged during Amazon’s fulfillment process and items that are damaged while in Amazon’s warehouses. While Amazon does have a process for handling damaged inventory, it can be difficult for retailers to get their products replaced or refunded. As a result, retailers need to understand Amazon’s policies and procedures regarding damaged inventory. By doing so, they can ensure that their products are adequately protected and that they can receive the compensation they are entitled to.