You’re an Amazon FBA seller. You’ve sent in your inventory, made your sales, and trusted Amazon to handle the rest. So when something goes wrong—like an item goes missing, gets damaged, or a return never arrives—it makes sense to expect a refund from Amazon, right?
Yes—but here’s the twist: Amazon doesn’t always refund you automatically. In fact, they miss a lot more than you’d think.
So, why isn’t Amazon refunding you without being asked? Let’s break it down.
- Amazon expects you to notice the mistakes
Amazon has systems in place to detect lost or damaged inventory. Sometimes, they do catch the issue and issue a refund. But not always.
They actually rely on you to monitor your reports and file an Amazon reimbursement claim if something goes wrong. They’re managing millions of transactions daily—so their systems aren’t perfect.
If you don’t speak up, there’s a good chance your money stays right where it is: with Amazon.
- Not all errors trigger automatic checks
Some issues—like lost inventory or damaged goods—are easier for Amazon to detect. But others? Not so much.
For example:
- A customer gets refunded but never returns the item
- The returned item is damaged or unsellable
- You’re overcharged on storage or shipping due to wrong dimensions
- Inventory is misplaced during removal or disposal
These situations often don’t show up unless you look for them. Amazon doesn’t always link all these issues automatically.
- Time limits stop old errors from being refunded
Even if Amazon did make a mistake, they won’t fix it unless you catch it within their time window. For most FBA reimbursement cases, you have 9 to 18 months to file a claim. Miss that window, and you lose the chance forever.
Amazon’s systems don’t go back to check old errors once the deadline passes. So if you’re not reviewing your past data regularly, you could be losing money without knowing it.
- They’re waiting for you to file a claim
Let’s be honest—Amazon’s priority is the customer, not the seller. They process returns and refunds for buyers fast. But when it comes to sellers, they’re not rushing to hand out reimbursements unless you ask.
That’s why you have to take charge of your account. Review your reports, match your inventory, and raise a claim when something doesn’t add up.
- Manual checks are time-consuming
Checking every report—Inventory Adjustments, Returns, Reimbursements, and more—takes a lot of time. Most sellers are too busy running ads, managing listings, and restocking to go line by line through Amazon’s data.
That’s exactly why automated tools exist.
Use Life Time Free Amazon FBA Reconciliation to never miss a claim
If you want to stop leaving money on the table, services like Refunzo offer Life Time Free Amazon FBA Reconciliation. That means they’ll monitor your account continuously, look for lost or damaged items, and alert you when you’re owed money.
Even better? They file claims for you, with all the right data Amazon needs.
You save time. You get your money back. And you don’t have to worry about missing deadlines or digging through reports.
In conclusion
Amazon doesn’t automatically refund you every time something goes wrong. In fact, they often miss errors—unless you catch them first. That’s why regular monitoring and proper Amazon reimbursement claim filing are a must for every FBA seller.
If doing it all manually sounds like too much, tools like Refunzo’s Life Time Free Amazon FBA Reconciliation make it easy.
Stay sharp, stay informed, and don’t let your hard-earned money slip through the cracks. You’ve earned it—now make sure you claim it.
