We all know that Amazon sellers can ask for reimbursements from Amazon in certain circumstances. For example, if any product loss happens in the Amazon warehouse, you might ask for a reimbursement.
However, when it comes to Amazon FBA reimbursements, many sellers are clueless about filing reimbursement claims. This post is for them. Let’s check out some do’s and don’ts of reimbursements.
What are the Do’s?
No matter how beautiful the Amazon product infographic and images you have made when the item reaches customers and they don’t like it, they will return the item. Now, when you are writing an email for a reimbursement claim, be clear about the details. In case there are multiple issues, list them all with an explanation.
Make sure that you create a couple of templates for reimbursement claims so that you can use them in the future as well.
Write the email for reimbursement claim professionally. Don’t use harsh words.
Once the email part is done, follow up periodically. Don’t be in a rush.
What are the Don’ts?
Sometimes, sellers rush into sending reimbursement claims. It is not the right thing. If there are any mistakes on your part, Amazon might cancel your account.
Using automated tools for Amazon reimbursement collection is not advised.
Don’t go for multiple claims simultaneously.
How much time does Amazon take for reimbursements?
Generally, Amazon will issue the refund automatically within 30 to 45 days. However, in some cases, it might take more time.
To get rid of all the hassles associated with Amazon FBA reimbursements, it is recommended to hire an Amazon consultant. He will help you out with everything related to reimbursements. From filing reimbursement claims to following up, they will do everything. They are professionals and do the job perfectly. Also, they are well-versed with Amazon and how the reimbursement thing works.
