There are two scenarios when you can be refunded – Firstly when a customer returns the purchased product, Amazon analyzes whether the product is sellable or not. Depending on which the amount of reimbursement is determined. Second, your products have been damaged by Amazon fulfillment centers or their courier. This Amazon Reimbursement amount can amount to 1 to 3% of your total revenue – almost 1000 dollars if not collected on time.
With millions of goods being delivered all across the globe, errors are bound to happen – let’s take a close look at the types of discrepancies that can occur.
- Inventory loss – Units misplaced in the Amazon Fulfillment Center or warehouse.
- Damaged goods – Products manhandled by carrier or Amazon, during delivery.
- The money was refunded but the product was not returned to the seller.
- Faulty shipment – Units missing during shipment from seller’s warehouse to Amazon Fulfillment center.
- Over-charged FBA fee – sellers are charged more than they should, due to faulty dimensions.
All about our Amazon FBA Reimbursement Service –
- Inventory Reconciliation – We ensure our inventory reports match those of Amazon. That is goods that have shipped to Amazon tally with the inventory recorded by Amazon.
- Identifying discrepancies and reimbursement opportunities – We promptly resolve inventory issues and identify every possibility for a refund.
- Inventory audits – Our case managers identify the root cause for inventory discrepancy – We scan every SKU that might be lost, damaged, or not returned. Conducting periodic audit analysis ensures we submit accurate data that meets Amazon’s requirements.
- Claim submission – We file claims on your behalf – You will receive reimbursement for every lost and unaccounted-for-unit.
As a full-fledged agency, we understand the importance of refunds – Every penny that goes to build a brand. We work tirelessly so that you are justly refunded.
