If you’re an Amazon FBA seller, you’ve probably wondered if you’ve missed out on any money Amazon owes you. With so much happening—returns, removals, damaged goods, and lost inventory—it’s easy to overlook mistakes.
Here’s a question many sellers ask: How far back can I go to claim FBA reimbursements? The answer depends on the type of issue and Amazon’s set time limits.
Let’s break it down simply, so you know what to check and when to act.
Amazon doesn’t give you forever
Amazon has a clear policy on how long you have to file reimbursement claims. Depending on the type of error, the time window is usually between 9 months and 18 months. That means, if you don’t catch an issue within that time, you lose the right to claim it.
So yes, you can go back—but only to a point.
Here’s a quick guide to time limits by issue type:
Lost or damaged inventory: 18 months
If Amazon lost or damaged your products in their warehouse, you have 18 months from the date of the event to file a claim.
Customer returns not received: 18 months
When Amazon refunds the customer but doesn’t get the item back, you can file within 18 months.
Refund issued but item not returned: 18 months
You can check return reports and match them with refunds issued to catch any missing items.
Overcharged FBA fees (weight/dimensions): 90 days
If you were charged the wrong fee, you have only 90 days to file a correction request.
Incorrect removals or disposals: 18 months
If Amazon removed or disposed of inventory incorrectly, that also falls under the 18-month rule.
How to track and claim
- Go to your Amazon Seller Central dashboard
- Open reports like Inventory Adjustments, Reimbursements, Returns, and Removals
- Match records carefully—look for missing reimbursements
- File a case with Amazon if you spot a valid claim
It sounds simple, but it takes time and close attention. One missed report can cost you hundreds or even thousands over time.
What if I don’t have the time to check?
Most sellers are busy growing their business, managing ads, replying to customers, and keeping up with stock. Digging into old reports might not fit into your day.
That’s why many turn to an Amazon reimbursement service. These services track your past and current FBA data, spot errors, and file claims for you—before the deadlines hit.
How an FBA reimbursement agency can help
A good FBA reimbursement agency doesn’t just find issues—you get experts who understand Amazon’s policies, reporting tools, and how to speak their language when filing claims.
They’ll handle:
- Deep analysis of past inventory records
- Matching returns and refunds
- Fee audits for overcharges
- Filing and tracking claims
Making sure you never miss a deadline again
Services like Refunzo specialize in exactly this. You connect your seller account once, and they keep scanning for missed money—month after month.
In conclusion
You can go back up to 18 months for most FBA reimbursement claims. But that window closes fast. If you haven’t checked your past reports, now’s the time. Every month you wait, you might lose money forever.
Whether you do it yourself or use an Amazon reimbursement service, make sure you’re covered. And if you want to save time and maximize what you recover, partner with a trusted FBA reimbursement agency.
Your money is waiting. Go get it—before it’s too late.
