If you’re an Amazon FBA seller, you already know that things slip through the cracks. Your inventory might go missing, a return might never come back, or your product might get damaged during handling. Amazon should reimburse you—but do they always?
Not quite.
That’s where Refunzo comes in. Refunzo is designed to help sellers recover money that Amazon owes but hasn’t paid yet. It digs deep into your data, spots mistakes, and helps you get back what’s rightfully yours.
So how exactly does Refunzo find those missing refunds? Let’s break it down.
- It scans your entire FBA history
Refunzo connects securely to your Amazon Seller Central account through Amazon’s official APIs. Once connected, it pulls data from all the places where reimbursement issues usually hide:
- Inventory Adjustment Reports
- Return Reports
- Reimbursement Reports
- Removal and Disposal Reports
- Shipment Data
It reviews everything—not just recent data, but also historical records within the time limits of Amazon’s reimbursement policies.
- It checks for every eligible error
Refunzo knows the Amazon FBA reimbursement policy inside out. It uses that knowledge to scan your account for the most common problems:
- Lost or damaged inventory in Amazon warehouses
- Refunded orders without a returned item
- Returned items marked as received but never restocked
- Overcharged fees due to wrong item dimensions or weights
- Removal orders not completed properly
Each of these issues is checked against what Amazon has already reimbursed. If something’s missing, Refunzo flags it.
- It cross-checks and compares reports
This is the real magic. Refunzo doesn’t just look at one report—it cross-references different Amazon data points to find gaps.
For example:
- If an item is refunded but the return isn’t logged → That’s a potential missed refund.
- If an item is marked as lost but there’s no reimbursement → That’s a claim opportunity.
- If the product’s dimensions changed and you’re being overcharged → That’s a case to fix fees.
These aren’t things most sellers can spot manually without spending hours per week.
- It prepares claims with the right details
Once Refunzo finds an issue, it builds a detailed claim for you. It includes:
- Order or shipment IDs
- ASIN or SKU
- Dates and proof of the problem
- Clear explanation using Amazon-friendly language
This step is key to getting approved quickly. A weak or unclear claim often gets rejected. Refunzo makes sure that doesn’t happen.
- It helps you file or does it for you
Depending on how your setup works, you can choose to submit the claim yourself through Seller Central, or Refunzo can guide you step by step.
Some plans even offer full claim handling, where Refunzo files everything on your behalf. You just sit back and get the updates.
- It keeps going—so you don’t miss anything
The best part? Refunzo doesn’t stop after one round of checks. It runs ongoing scans of your data to catch new issues as they happen.
That means you’re always protected—and always one step ahead of Amazon’s errors.
Why this matters
Amazon isn’t trying to cheat you—but with so many moving parts, they miss things. And their system expects you to file a claim if something’s wrong. If you don’t, you lose that money.
By using Refunzo, you ensure that never happens. It helps you maximize your reimbursement claims—not just once, but constantly.
In conclusion
Refunzo works behind the scenes to track down every possible missed refund. It knows the Amazon FBA reimbursement policy, understands where errors hide, and builds claims that get approved.
If you’re tired of doing it all manually—or you just don’t want to miss out on hidden money—Refunzo is the solution you need.
It’s your money. Refunzo just helps you claim it.
