If you’re an Amazon FBA seller, you know how much goes on behind the scenes—shipping, storage, returns, lost items, damaged goods, and more. With so much happening, it’s easy to miss things. And sometimes, Amazon makes mistakes too.
That’s right—Amazon might actually owe you money. The question is, how do you find out?
Let’s break it down simply. Here’s how to check if Amazon owes you a refund and what you can do about it.
Why would Amazon owe you a refund?
Amazon handles a lot of your FBA work—picking, packing, shipping, and customer returns. But in all this activity, errors happen. Here are a few common examples:
- Items lost in the warehouse and never found
- Products damaged by Amazon during handling
- Returns accepted, but inventory not added back
- Customers refunded, but item not actually returned
- Wrong product or quantity shipped
- Inaccurate fee charges (like weight or size)
Amazon does reimburse sellers in such cases—but they don’t always catch the mistakes themselves. That’s where you come in.
How to check for possible refunds
Step 1: Go to your Amazon Seller Central dashboard
Sign in and navigate to the “Reports” section.
Step 2: Check the “Fulfillment” reports
Under this, you’ll find different reports like Inventory Adjustments, Returns, and Reimbursements.
Step 3: Look at Inventory Adjustments
This report shows if your items were marked as lost, damaged, or disposed of. If Amazon caused the issue and didn’t reimburse you, that’s a red flag.
Step 4: Review the Reimbursement report
This will show what Amazon has already refunded you for. Compare this with what was lost or damaged.
Step 5: Cross-check returns
Check if the customer received a refund but didn’t return the item—or returned the wrong item. These are common issues and you can raise a case for them.
Sounds like a lot of work? It is.
Going through all these reports regularly, line by line, takes time. And if you miss even one case, it could mean lost money.
That’s why many sellers turn to tools or services that specialize in Amazon FBA reimbursements. These experts know exactly what to look for and how to file claims correctly. You save time, and more importantly, you get back money that’s rightfully yours.
Filing FBA reimbursement claims the right way
If you want to file a claim yourself, go to “Help” in Seller Central and open a case with Amazon. You’ll need to give them:
- The ASIN or SKU
- Order ID (if it’s related to a customer return)
- Proof from your reports that something was lost or damaged
- A clear explanation of why you’re requesting a reimbursement
But here’s the tricky part—Amazon has strict time limits. Most claims must be filed within 9 to 18 months, depending on the issue. If you wait too long, you lose the chance to claim.
That’s why it’s smart to stay on top of your FBA reimbursement claims or let a trusted partner handle them for you.
Use automation to save time and effort
Manually checking reports can be a full-time job. Tools like Refunzo are built to make this process easier. They monitor your account, detect errors, and help you recover lost money—all without the headache.
Think of it this way: you’re already doing the hard work of selling on Amazon. Why leave money on the table because of missed reports or errors?
In conclusion
Yes, Amazon might owe you a refund. And no, they won’t always catch it themselves.
If you’re an FBA seller, checking your reports and tracking your reimbursements is a must. Whether you do it manually or use a service like Refunzo, make sure you’re not missing out.
From inventory losses to damaged products and returns gone wrong, there’s a good chance you’re eligible for Amazon FBA reimbursements—and you deserve every rupee of it.
