The refunds manager is that particular means which files tailored claims with Amazon FBA to facilitate getting the repayment. The job of the crew is to check and file all the claims by hand. There are some other tools too, that do this task automatically. Therefore, these are automated claims which are quicker, but Amazon does not appreciate them due to some reasons.
It releases a lot of stress from the head when you experience that your refund tactic is in the hands of skilled and practiced individuals. The real people perform everything related to the claims submission. They keep a check on each detail for authenticity.
Features of Refunds Manager
There are minimal features of the refunds manager. It spends all the energy on the submission of the claims. Hence, that is its first concern.
Refunds Manager will have a look at your overall account to find out issues like incorrect charges, damaged listing, returns, etc. before submitting and tracking all the claims to confirm you receive your repayment very swiftly.
How much would it cost?
The costing scheme of the refunds manager differs from the other third-party vendor tools of Amazon. Besides going for a monthly subscription, just sign up for the software and freely utilize it like anything. As a substitute, you are charged 25 percent of all the refunds. It might seem a bit costly, but in most cases, it has proven to be valuable. Preferring this approach would help you out in protecting your money. Even for small-sized businesses or trade, this tool is quite beneficial. It has reached only some countries, and we believe that soon it will be making its place in other countries as well.
How much time will they take to process?
To do everything with legitimacy and under Amazon’s TOS, the refunds manager before sending any repayment claims would wait for 45 days. At the time of any missing consignment, they will wait for around 30 days.
What are the conditions applied over a refund from Amazon?
It is very probable that Amazon makes errors sometimes. You can be refunded from Amazon due to a number of conditions:
- If the goods get damaged without your request or consent.
- If the consumers are refunded more than their actual amount of payment.
- If the merchandise gets destroyed or misplaced in the Amazon warehouse it has not been refunded.
- If the fees such as weight cost or dimensional cost over any order are charged more.
Most of these issues can be unsure, but they happen in reality. There are cases when Amazon is responsible for lost and destroyed catalogs in the storeroom.
Role of Virtual Assistance for claiming FBA refunds
Engaging with virtual assistance is somehow acceptable as it would execute all tasks such as downloading reports, cross-referencing the data, etc. Having VA for FBA refunds can be both cost-effective and time-saving at the same time.
